Privacy Policy

Last Updated: September 27, 2023

Introduction

Welcome to Scaling Process Inc. ("Scaling Process", "we", "us", or "our"). This Privacy Policy aims to inform you about how we collect, use, store, and protect your personal information. By using our services or interacting with our advertisements, you agree to the practices described in this policy.

Data We Collect

Information You Provide:

  • Phone number
  • Email address
  • Name
  • Information about your business or needs
  • Revenue of the company and budget for projects (optional)

Information We Automatically Collect:

  • User activity on our website, including pages visited and actions taken
  • Cookie data
  • Information collected via Facebook Pixel, Google Tag, Microsoft Clarity, and Google Analytics

How We Use Your Data:

  • To generate leads for acquiring new clients
  • To analyze and improve our services
  • To engage in email campaigns, should you opt-in to receive them

Data Sharing:

Your data will not be shared with third parties, apart from the service providers we use for data collection, storage, and analysis (Google, Facebook, Microsoft Clarity).

‍Data Storage and Security:

  • Data is stored securely within our CRM and with third-party providers
  • We employ 2FA and encryption to protect your data
  • Data is retained for as long as it is needed to fulfill the purposes outlined in this policy

User Rights and Consent

  • Users can opt out of data collection by contacting us at contact@scalingprocess.io
  • Users have the right to request deletion of their data
  • Consent for data collection is obtained via a website popup and a checkbox on Facebook lead forms

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Legal and Compliance

We adhere to GDPR, CCPA, and PIPEDA regulations. Our CEO & Founder oversees our privacy practices, with quarterly audits for compliance.

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Age Restriction

We do not target users under 18. Users under 18 who inadvertently provide data can request its deletion.

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Policy Updates

We reserve the right to update this Privacy Policy at any time. Users are responsible for keeping track of changes.

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Contact Us

For any questions about this Privacy Policy, please contact us at contact@scalingprocess.io.

By engaging with our website, you acknowledge and agree with the terms stipulated in this Privacy Policy. Stay updated by routinely reviewing this policy.